Additional Disaster Recovery Measures
In addition to the above two PBX install plan and configuration, T2 Technologies also will implement tertiary and optional quaternary PBX solutions in case of major disaster and/or network, SIP, other dial tones, or unforeseen outages.
T2 Technologies will install a tiny workstation at all sensitive locations. This will be used for remote support, administration, and monitoring. This workstation will also receive a copy of the backup files from the local PRIMARY PBX. In case of full failure of both PRIMARY and SECONDARY PBX instances at a site, engineers will use this workstation to build a brand new 3CX installation on-the-fly. This procedure takes less than 30 minutes.
Due to the high-stress nature of getting to this tertiary DR procedure, T2 Technologies would be delighted to demonstrate the speed at which this procedure can be executed before, during, or after our negotiations with your organization.
In the unforeseen even of the network, Internet, SIP, other dial tones, or some other complete disaster, our customers can elect to have T2 Technologies provide a fourth option for an outage scenario as an externally hosted solution.
If elected, T2 Technologies will host Disaster Recovery PBX’s in our data center in Inverness. This will be two live and functioning PBX’s in case of a grave outage. These installs will provide a pre-determined number of preconfigured extensions for skeleton usage via 3CX soft client for iOS (iPhone or iPad), Android, Windows, and MacOS in addition to the associated WebClient.
Extensions and call logic would mirror the production environments, on a much smaller scale. In case of such an outage, specified your DID’s would be forwarded to appropriate DID’s homed on these PBX’s. Users would connect their client to the PBX and work as effectively as possible during the full-blown, tri-level outage.